وظائف شركة اكسيد بمرتبات ٤٢٠٠ الي ٤٥٠٠ ج - XCEED
1) International Accounts Advisor /German Speaker
Job Duties
• Handle customers’ inquiries concerning services, providing accurate and full information according to the contact center guidelines.
• Resolve customers’ complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office.
• Handle effectively the needs of the customers and enhance standards of quality for the service offered.
• Build a customer relationship/partnership, which add value to the customer, leading to a long term profitable relationship.
• Help and be of assistant to customers to decide what types of products or services that would best suit their needs.
Job Requirements:
Employment Conditions:
• University Graduate in any discipline
• Males must have identified Military Status
• Ability to work on a 24 hours shift basis that will include night hours.
Qualifications
• Excellent command of written and spoken German,
• Strong verbal communication skills.
• Ability to build rapport with people.
• Customer service orientation
• Good Computer Knowledge, proficiency in using MS Office application
• Ability to learn, seek knowledge and self-development.
Employee Benefits:
• Social Insurance
• Medical Insurance
• Mobile Bundle
• Meal Allowance
• Transportation
• Net Salary between 4200 to 4500
2) International Accounts Advisor/English Speaker
Job Duties
• Handle customers’ inquiries concerning services, providing accurate and full information according to the contact center guidelines.
• Resolve customers’ complaints and problems, within boundaries of authority and distribute issues for further escalation to appropriate persons/teams i.e. team leaders, supervisor or the back office.
• Handle effectively the needs of the customers and enhance standards of quality for the service offered.
• Build a customer relationship/partnership, which add value to the customer, leading to a long term profitable relationship.
• Help and be of assistant to customers to decide what types of products or services that would best suit their needs.
Job Requirements:
Employment Conditions:
• University Graduate in any discipline
• Males must have identified Military Status
• Ability to work on a 24 hours shift basis that will include night hours.
Qualifications
• Excellent command of English, written and spoken.
• Strong verbal communication skills.
• Ability to build rapport with people.
• Customer service orientation.
• Good Computer Knowledge, proficiency in using MS Office application.
• Ability to learn, seek knowledge and self-development.
Employee Benefits:
• Social Insurance
• Medical Insurance
• Mobile Bundle
• Meal Allowance
• Transportation
• Net Salary : 290
