Job Description
- Solve all customers’ inquiries regarding Network issues, provide an end-to-end ownership to all inquiries till closure, post resolution call to ensure customer satisfaction and close case. Provide customer with appropriate options/right suggestions.
- Solve all customers’ inquiries regarding Network issues, provide an end-to-end ownership to all inquiries till closure, post resolution call to ensure customer satisfaction and close case. Provide customer with appropriate options/right suggestions.
Requirements
- CCNA Background.
- Very good command of English Language.
- Graduate with a bachelor degree.
- Fresh Graduate.
Work conditions
- Work place: Nasr City.
- Preferably living in Cairo.
- Dress: Smart Casual.
- 1 day off.
- Hours: 8 working hours rotational (First shift start at 6 am, last shift ends at 8 pm).
Address: Elsrag Towers, Tower no. 2, Entrance no. 3, 7th floor, From Maqram Abed St. Nasr City, Cairo, Egypt.
If you interested kindly send copy of your CV include photo to hr@teleconnectcc.com and write in e-mail subject "CS03-Tech-FB"
